Reviews

I have been going to JBS for many years now. They always come through. Just last week, they were really busy and I could not get in formally. They said if I could leave the car with them they would try to squeeze it in. I did that and in 3 days, the work was completed. I did a late pick up which went perfectly well. But, upon starting the car, there was a squeaking, probabky from the newly replaced alternator/belt. Since the shop is closed in weekends, I sent them a message about it. Got a response way before opening on Monday. They apologized. Told me bring it in and they would get on it immediately. I arrived at 8(opening) and was on my way in about 15 minutes. Most of that was putting it back on the lift!😁 I appreciate their integrity. Things happen and they took care of it as soon as they could. I will continue to give them my business...even if they are too busy!😁😁😁

Great service. I got what I needed, early, and at the cost I was quoted.

I don’t write many reviews, but after my experience with JBS auto services, I felt this one was important. I came to JBS after spending nearly $14,000 at another repair shop on my 2018 ram 2500 6.7 L Cummins. Unfortunately, after all that work, my Truck came back with a knocking noise that wasn’t there before and I was left with more questions than answers. A friend recommended that I take it to JBS for a second opinion. From the beginning, Travis and his team were completely different. They didn’t jump to conclusions. They didn’t try to sell me parts and never promised me that replacing something would magically solve the problem. Instead, they took the time to diagnose the truck properly. Explain what they were finding showing me the engine while it was apart and walk me through the process. What impressed me most was their honesty and transparency. They inherited a difficult Situation and basically had a mountain to climb trying to diagnose and correct work that had already been performed elsewhere along the way they found multiple issues that needed to be addressed, but Travis was always straightforward about what they knew what they didn’t know yet and what the next logical step should be. The level of integrity is hard to find especially when you’re dealing with a major diesel repair and thousands of dollars. Their workmanship also speaks for itself the attention to detail, cleanliness, patience, communication, and Pride they put into their work, gave me confidence that my truck was finally in the right hands. If you own a diesel truck and are trying to decide who you can trust with it I highly recommend JBS auto service. I wish I had called my friend and found Travis and JBS before going elsewhere. It would have saved me tremendous amount of time, money and frustration. Five stars without hesitation, Travis and JBS team earned my trust and that’s probably the most important thing I can say about any Mechanic.

Best in the business.. upfront, honest, and helpful!

Travis and Chris, were professional and friendly and they both provided me with excellent customer service mechanical service, and technical assistance with both my 2004 Ram Truck and my 2012 Dodge Challenger. I received a very detailed inspection report with recommendations and pictures, which was extremely helpful. It is hard to find good mechanics who also provide excellent and prompt customer service. My experience with other dealerships or service centers has often been that communication must go through a third person, such as a Service Manager, Customer Service Representative, or a Service Advisor who may not fully understand the mechanical issues with the vehicle. Communication can then go back and forth just to get answers, which can be frustrating for everyone involved. At JBS, I dealt directly with Travis and Chris, both of whom are knowledgeable and competent. I also have the reassurance of knowing that my vehicles and I are in good hands. I trust that they are not trying to upsell me on repairs that are unnecessary. For example. They did not find an immediate concern for repairing the control arms per the Dealership’s inspection, but they did identify a leaking oil cooler that had been overlooked during the dealership’s inspection. This was especially important because there were visible signs of the leak, and a significant loss of oil shortly after an oil change at the dealership. Had JBS not detected the problem, it could have resulted in additional damage and considerably higher repair costs. It has been a real pleasure working with Travis and Chris and I look forward to a very long-term relationship with JBS!

Travis and Chris were professional and friendly, and they both provided me with excellent customer service, mechanical service, and technical assistance with both my 2004 Ram Truck and my 2012 Dodge Challenger. I received a very detailed inspection report with recommendations and pictures, which was extremely helpful. It is hard to find good mechanics who also provide excellent and prompt customer service. My experience with other dealerships or service centers has often been that communication must go through a third person, such as a Service Manager, Customer Service Representative, or a Service Advisor who may not fully understand the mechanical issues with the vehicle. Communication can then go back and forth just to get answers, which can be frustrating for everyone involved. At JBS, I dealt directly with Travis and Chris, both of whom are knowledgeable and competent. I also have the reassurance of knowing that my vehicles and I are in good hands. I trust that they are not trying to upsell me on repairs that are unnecessary. For example. They did not find an immediate concern for repairing the control arms per the Dealership’s inspection, but they did identify a leaking oil cooler that had been overlooked during the dealership’s inspection. This was especially important because there were visible signs of the leak, and a significant loss of oil shortly after an oil change at the dealership. Had JBS not detected the problem, it could have resulted in additional damage and considerably higher repair costs. It has been a real pleasure working with Travis and Chris and I look forward to a very long-term relationship with JBS!

JBS does not disappoint. I brought multiple cars here and I’ve always had incredible service with a quick turnaround. Their system is super easy to work with..

I appreciate the honest and quality of work done everyone!!

These guys are awesome! Fair prices and great work. Very good communication and helpful